Privacy Policy

Effective Date: 17/02/2026

At Prept, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, including our website and food delivery service.

1. Information We Collect

We collect the following types of personal information when you interact with us:

Personal Identification Information: Name, email address, phone number, delivery address, payment details, and any other information you provide during the ordering process.
Order Information: Details of the meals you order, including delivery preferences and special dietary requests.
Usage Data: Information on how you interact with our website, including cookies, IP address, browser type, and referring pages.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, deliveries, and customer service inquiries.
To personalize your experience, including tailoring meal recommendations based on your preferences.
To send you promotional offers, newsletters, and updates (if you have opted in).
To comply with legal obligations and improve our services through feedback and data analysis.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: We share necessary details with third-party service providers, such as delivery companies, payment processors, and email marketing platforms, to help fulfill your orders and provide customer service.
Legal Compliance: We may disclose your information when required by law, in response to legal processes, or to protect our rights and property.
Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal information may be transferred.

We will never sell your personal information to third parties.

4. Data Security

We implement various security measures to ensure the protection of your personal data. These include encrypted connections for payment processing and secure storage of customer information. However, please note that no method of online data transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate information.
Deletion: You can request the deletion of your personal information, subject to certain conditions.
Opt-out: You can opt out of receiving promotional emails or other marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

To exercise any of these rights, please contact us at prept.southsea@outlook.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your preferences, provide personalized content, and analyze website traffic.

You can control cookie settings through your browser, but disabling cookies may impact the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated policy on our website with the new effective date. Please review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
prept.southsea@outlook.com